PUBLIC SAFETY SERVICES

Community Solutions Inc has developed significant expertise and experience in the development, delivery and evaluation of public safety services. These services include public safety audits, crime prevention through environmental design (CPTED), on-street services (Street Angels) and event management.

Management of Public Intoxication Program (MPIP)

- Department of Communities - Qld

This program is provided in prioritised locations on the Sunshine Coast, primarily targeting individiuals who are at risk of intoxication or who are intoxicated and at risk of harm.

MPIP strategies for 2008 - 2010 include:

Prevention

Community education via media, schools and service organisations
Crime Prevention and Public Safety Audits

Primary Intervention

On-street Public Safety Services
New Year's Eve and Schoolies Week Safety Net Services
Major public events Safety Net Service

Secondary Intervention

Court Diversion Strategy for intoxication related offences

STREET ANGELS - Supporting Public Safety

Street Angels Volunteer Registration Form

Please download and complete [ 42 KB pdf ]

Sunshine Coast Street Angels, supported by Community Solutions Inc., provides an on-street or on-site mobile drop-in facility and integrated safety net service for individuals in need. The needs of these individuals may be the result of homelessness in its various forms, intoxication, substance abuse and/or any other issue, which has caused personal distress or has the potential to cause physical harm to themselves or others.

Value Statement

Sunshine Coast Street Angels believes that people in need, particularly young people, require non-judgemental care. Street Angels also acknowledge and hold in esteem the personal contribution of our volunteers.

Principles by which Street Angels Operates

A non-judgemental approach
We believe that people in need are best served by a non-judgemental approach to addressing their needs.

Collaboration
We believe that an integrated community based approach is the most effective strategy to ensure that positive changes are sustainable.

Support and Training
Volunteers are essential to the delivery of this service. Street Angels is committed to quality training and the ongoing support of its volunteers.

Professionalism
We believe that effective and professional management of services is required to ensure their ongoing sustainability.

Integrity
It is imperative to our success that we deliver the service with the highest ethical and legal standards. Honesty, fairness and sincerity are the principles underpinning all of our activities.

Add Value
Street Angels is committed towards continually adding value to the service.

Objectives

To ensure our service delivery is non-judgemental
To be a catalyst amongst the relevant stakeholders to facilitate the achievement of an agreed shared vision in relation to the provision of care to individuals in need
To have volunteers of a high calibre who are motivated and committed to the Street Angels method of service delivery
To operate with sound management policies, practices and processes which will ensure the sustainability of the service
To have current, appropriate, legal and ethical protocols and procedures
To continually add value to the work of Street Angels

Overview

Street Angels On-Street Safety Net Service utilises trained and skilled Team Leaders with experienced volunteers to increase safety and reduce the inherent risks to residents and visitors to Mooloolaba during the hours of 8.30pm - 12.30am Friday and Saturday. This is achieved by identifying key areas of crime and public safety concerns to relevant stakeholders including Maroochy Council and Queensland Police Service.

Street Angels works in cooperation with Local Council, residents, community agencies, security and Police to promote a safe community lifestyle for people within the Mooloolaba district. This service is an extension of the current outreach safety-net service provided by Street Angels at Mooloolaba and at major events including New Years Eve.

Street Angels provide Retail Crime Prevention through a Safety Net Service conducted at Sunshine Plaza, Maroochydore on a Thursday night through the use of skilled Team Leaders and volunteers.

Safety Net Services are also provided at major public events including New Years Eve, Schoolies Week, Grand Finals, Race Days and dance parties.

What We Are Not

Street Angels is not a Security Service. Street Angels will report incidents to Queensland Police with relevant information to allow them to attend the incident within minimal time. Emergency situations should be directly called to 000.

Street Angels is not aligned with any religious or church based organisations.

Awards

The Sunshine Coast Street Angels have been extensively recognised for the professional management of volunteers, best practice methods of operation, innovation and positive impact on the community:

A State and Regional winner at the Queensland Premier’s International Year of Volunteers 2001 State awards.
Recipient of the National Australia Bank Community Link Queensland State Award 2000 and 2002 (Community Services Category) recognising excellence in Volunteer Program Coordination.
Receipt of the Benjamin Award, 2000, (Queensland Health) in conjunction with other key stakeholders of the Mooloolaba Streetsafe Program, which recognises excellence in drug and alcohol intervention programs.
Shay Zulpo, the inaugural Manager and current Board Member of Community Solutions Inc, was awarded an Australia Day Medal in 2001, by the Alcohol and other Drugs Council of Australia. Shay was the recipient of one of only 5 Australia Day Medals awarded nationally, to unsung heroes working in the alcohol and other drugs sector. In addition, Shay was recognised in the 2001 Australia Day Awards in the Fisher electorate for her commitment to community service.

For further information please contact >

Ritchie Duce, Coordinator - rduce@community-solutions.com.au